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How do we get started with a project?
Getting started is easy! Simply submit an inquiry using the Start A Project form or complete one of our Typeform Creative Briefs listed above for the service you’re interested in.
Alternatively, you can schedule a consultation directly through our Calendly: http://calendly.com/829. We’ll discuss your vision, project goals, and specific needs. If we’re a good fit, we’ll tailor a plan to bring your project to life.
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What is 829 DESIGN's approach to project collaboration?
We follow a collaborative and streamlined process to ensure every project is a success. Each project is fully customized, ensuring clarity, collaboration, and exceptional results from start to finish.
Here’s a general overview of our process:
Discovery & Consultation – We begin by understanding your goals, vision, and project needs through calls or meetings. For clients pursuing Brand Strategy, this phase includes deeper, facilitated sessions (in person or virtual) over several weeks to uncover insights about your audience, stakeholders, and market landscape. Whether simple or strategic, this phase helps identify customer pain points, competitive gaps, and business strengths to shape a plan that aligns with your goals.
Proposal & Planning – After understanding your vision, we provide a detailed proposal outlining the scope, timeline, and costs. Together, we refine the details to ensure alignment with your objectives.
Design & Development – Once everything’s finalized, we dive into the creative process. This phase includes design, strategy, and development, whether for brand identity, print materials, or web design. We collaborate closely to ensure your feedback is integrated at every step.
Review & Refinement – Most projects include up to three rounds of client-requested edits to ensure the final result meets your vision. For web development, the process requires more flexibility and collaboration, allowing us to refine the project while staying aligned with both your business and user goals.
Launch & Delivery – After final approval, we deliver the completed project—whether it’s a brand identity, website, or printed materials—ensuring it’s polished and ready to make an impact.
Ongoing Support – We’re here to keep your brand or product fresh, relevant, and functional. For web projects, our hosting packages include service plans for seamless maintenance and updates.
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Do you always have a team available for my project?
As a boutique design studio, we’re selective about the projects we take on to ensure each one receives the attention it deserves. While we may not always have a full team immediately available, we’re dedicated to delivering exceptional results and respecting project timelines.
We intentionally limit our roster of active projects to maintain the high level of craftsmanship and personalized attention our clients value. That said, we’re always open to exploring new opportunities. If you have a project in mind, we’re here to chat about how we can make that happen, ensuring your timeline is respected while creating something truly exceptional.
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What is your pricing structure?
Our pricing is tailored to each project based on its unique requirements. For web development, we operate on a time-and-materials basis, while other services like brand strategy, graphic design, and book design are typically quoted on a per-project basis. After an initial consultation, we provide a detailed proposal that outlines the scope of work and associated costs.
If the scope of work evolves at any point during the project, we work closely with you to determine the desired outcomes and provide a cost estimate for any additional work outside the original scope.
For our digital marketing services, we operate on a monthly retainer basis, ensuring ongoing support and strategy to help your brand grow over time.
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Do you offer ongoing support after a project is completed?
Absolutely! We provide ongoing support for both print and digital projects. Whether it’s updates, maintenance, or additional work, we’re here for you after the project is complete.
For web projects, ongoing support is included in our hosting service plans. We offer both shared and dedicated server hosting options, ensuring your site stays updated, secure, and fully functional.
We value long-term relationships and are always available to assist with any future needs as they arise.